Robert Gaul Discusses “Insured: Best Friend or Enemy” at NASP’s 2015 Annual Conference
November 9, 2015- Robert Gaul presented “Insured: Best Friend or Enemy” at the 2015 National Association of Subrogation Professionals’ (NASP) annual conference. The session included how an engaged insured can increase recoveries and reduce pending files, the legal and practical parameters of the insured relationship and the “cost” of a bad relationship. The program also offered simple strategies to foster trust and drive engagement and examined the confidentiality of communications with insured, excess claims and other common issues involving the insured.
Robert Gaul Speaks on the Sutton Law at NASP’s 2014 Annual Conference
November 11, 2014- Robert Gaul presented “Making Sense of the Sutton Law” at the 2014 National Association of Subrogation Professionals’ (NASP) annual conference. Sutton Rule deals with Landlord/Tenant insurance policies. View Full article –Sutton Rule NASP Day2 2014